Start a new topic

Out of alignment

Is there a tool or a way to reset  the alignment of the camera?

It makes a clicking noise like gears grinding when booting up

1 Comment

Hi Jeff,


Unfortunately there is not a tool, outside of a simple reboot, to re-align the cameras.


Based on your description I would reach out to PTZOptics support just to have them help evaluate the current health of the camera.


PTZOptics Support Information

Phone: 1-800-486-5276 x.1004

e-Mail: support@ptzoptics.com

Ticket: https://help.ptzoptics.com/support/home

(must be signed in / logged in to submit ticket)


They will be happy to offer any advice or next steps for ensuring a long and happy life of the camera(s).


If you have any other questions about your camera(s) please do not hesitate to come back to the forums.

Login or Signup to post a comment