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Out of alignment

Is there a tool or a way to reset  the alignment of the camera?

It makes a clicking noise like gears grinding when booting up

1 Comment

Hi Jeff,


Unfortunately there is not a tool, outside of a simple reboot, to re-align the cameras.


Based on your description I would reach out to PTZOptics support just to have them help evaluate the current health of the camera.


PTZOptics Support Information

Phone: 1-800-486-5276 x.1004

e-Mail: support@ptzoptics.com

Ticket: https://help.ptzoptics.com/support/home

(must be signed in / logged in to submit ticket)


They will be happy to offer any advice or next steps for ensuring a long and happy life of the camera(s).


If you have any other questions about your camera(s) please do not hesitate to come back to the forums.

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