ATTENTION:
We’ve Moved to Serve You Better!
PTZOptics support has moved to community.ptzoptics.com.
After 12/07/2022, this site will no longer be updated.
If you have an existing account: Your records, including your username, will automatically be transferred over for you. To access your updated account, visit community.ptzoptics.com and select “Log in” in the top right corner. Then select “Reset Password”, enter your username, and you’ll be emailed access via your email address on file.
We look forward to seeing you at community.ptzoptics.com!
Micheal Hilverda
The rotary dial on the back of the camera should determine the output resolution. Make sure to reboot once you are done changing this dial. Also, if you log into the cameras web gui, under the video tab, make sure the video format is set to dial priority. Apply, then go to the system tab and reboot the camera.
If this continues we may need to RMA the camera to get it back. If that happens please reach out to support@ptzoptics.com for help setting that up.
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstAndrew Chatfield
The rotary dial on the back of the camera should determine the output resolution. Make sure to reboot once you are done changing this dial. Also, if you log into the cameras web gui, under the video tab, make sure the video format is set to dial priority. Apply, then go to the system tab and reboot the camera.
If this continues we may need to RMA the camera to get it back. If that happens please reach out to support@ptzoptics.com for help setting that up.
Micheal Hilverda
-
Network
-
RTSP Streaming
-
RTMP Streaming
-
IP Control
-
RS232 Control
-
RS485 Control
-
SDI
-
HDMI
-
USB 3.0
-
General Discussions
See all 116 topics