If you have an existing account: Your records, including your username, will automatically be transferred over for you. To access your updated account, visit community.ptzoptics.com and select “Log in” in the top right corner. Then select “Reset Password”, enter your username, and you’ll be emailed access via your email address on file.
We have three PT30X-SDI-GY-G2 cameras. I like the freeze frame feature from one preset to the next in the camera. I would like to see the transition from the freeze to have a one or two second fade from the old preset into the new preset.