Using the methods detailed below you will be able to achieve a live preview of your PTZOptics video feed using a PTZOptics camera on your network and a Windows PC or Mac OS PC


EDIT: 11/4/22: If you upgrade to the newest firmware for your 12x, 20x, or 30x SDI/NDI G2 cameras the live preview works without the steps outlined below. The link to the firmware page is below. 


https://ptzoptics.com/latest-firmware-files/


MJPEG for Secondary Stream

This option has been shown to work with Internet Explorer, Edge, Chrome and Firefox on the Windows OS.

This option has been shown to work with Chrome on the Mac OS.


  1. From the web interface of your camera navigate to the "Video" section.
  2. Scroll down until you see "Second stream" listed.
  3. Now change the "Encode Protocol" from H264 / H265 to MJPEG
  4. Click the "Apply" button and the bottom of the page.
  5. Navigate to the "System" section of the Web Interface.
  6. Click the "Reboot" button and confirm to commit the reboot.
  7. Open the Web Interface again and in the Live Preview section select "JPEG"
  8. On rare occasion a restarting of the browser has been required.
  9. You should now see a live preview of your PTZOptics camera from the web interface.


The only notes associated with the MJPEG option are that this will disable the ability for NDI to provide a low bandwidth mode and that the OSD will not present itself via the Secondary stream for OSD adjustments.


OR


Internet Explorer Active X Plugin

This option is for use with Internet Explorer, not Edge, only and only on the Windows OS.


  1. Download the PTZOptics ActiveX Plugin from the PTZOptics website
  2. Once fully installed restart Internet Explorer.
  3. Now from the cameras Web Interface select the "IE" option from the drop down.
  4. This may require you to allow the plugin to run per notifications from the browser.
  5. You should now see a live preview of your PTZOptics camera from the web interface.


We hope that you have found this guide helpful in attaining a live preview from your PTZOptics camera(s).