The easiest way to get the PTZOptics unit up on your network is to hook up the camera to your wireless router and then issue a command to let the camera find the IP address assigned by the router. This allows it to be in your network's range with minimal effort.

Please Note: this will only work for the cameras that have an IR remote control, so setting up Zcams this way is not supported.

  1. Connect your camera to your wireless router, or to a switch connected to the wireless router. Then issue this IR command (below) to the camera using the supplied IR remote control.

    Please Note: The router should be the device supplying internet to your site.


    Press- Pound (#) then Star (*) then (4) – This will place the camera into DHCP mode. If you know that this camera is connected to a DHCP router, the camera will find it's own DHCP address. The camera will reboot after receiving this command.

  2. Once the camera has finished booting up, it should have the correct IP address to access it on your network. To find out what that IP address is, hook up a monitor or display of some kind to the HDMI output of the camera and to see the live image. Then issue this IR command to see the current IP address is (below). If you can't get a live image, try changing the rotary dial on the back of the camera to setting B and then reboot the camera.

    Press- Star (*) then Pound (#) then (4) – This will show you the current IP configuration across the video output. So you can have the HDMI hooked up to a monitor, it will tell you the IP address the camera currently has.

  3. Once you have done this, if the IP address is 192.168.100.88, either the camera is not connected to your router, or the router is not capable of changing the IP address using DHCP, proceed to the next step.

  4. If you get a different IP address, that is most likely the correct IP address for your network. Type it into a browser address bar. You should be prompted for a username and password (both: admin), and now your camera is set up to be on your network! You can pull this feed into numerous other places including using our free camera control app to view and control the cameras.

  5. If the IP address is 192.168..., it's possible the camera is not actually connected to the router or maybe that router can't assign DHCP addresses so the camera never got one. Please refer to the link below for a more in-depth guide:

https://help.ptzoptics.com/support/solutions/articles/13000060567-how-do-i-set-the-ptzoptics-camera-to-be-on-my-network-