General

General questions about the PTZoptics camera line.

Power Supply connector Specs?
The power adapter for the PTZ optics camera is a EIAJ-04-Philmore255 Out side Diameter - 5.50mm Inside Diameter - 3.30mm Shaft - 9.90mm Center Pin ...
Wed, 21 Apr, 2021 at 5:40 PM
Are all outputs simultaneous for the cameras?
All video outputs for the PTZOptics 12X-USB, 12X-SDI, 20X-SDI and 20X-USB are all simultaneous EXCEPT for the composite video output. Since a dial is u...
Mon, 3 Oct, 2016 at 10:44 AM
Are the PTZ Optics cameras HDCP compliant?
No, the cameras are not HDCP compliant. 
Tue, 14 Jul, 2015 at 9:17 AM
How do I change my Cameras Home position?
You technically can't change the "Home position" but you can set up the camera to default to another location right after it does its start u...
Mon, 29 Oct, 2018 at 9:15 AM
How do I get a video feed out of the CVBS port?
The CVBS port on the back of your PTZ Optics camera should allow you to get a 640x480 video feed into any composite video device.  Please note:  The CV...
Thu, 22 Apr, 2021 at 4:00 PM
I am using the CVBS port for composite video and my image looks squished.
When you are using the CVBS port form your PTZOptics camera, it does fit a 16:9 image into a 4:3 space, so you end up with a slightly "squished" i...
Thu, 22 Apr, 2021 at 4:28 PM
"Factory Default Reset" IP Address and Login Information
If you need to reset the camera to original factory default IP address or you have lost the password to your PTZOptics camera please use the included IR rem...
Fri, 4 Dec, 2015 at 7:10 AM
What resolutions do the PTZ Optics cameras output?
Updated 2-24-20 - The PTZOptics camera line has 16 different selectable resolutions. These are changeable using the rotary dial on the back of the camera. ...
Thu, 22 Apr, 2021 at 4:35 PM
How do I set the resolution of my camera?
The PTZOptics cameras have multiple simultaneous outputs and setting the resolution can be different for each of them.  Streaming: When pulling eit...
Thu, 22 Apr, 2021 at 5:28 PM
What kind of latency can I expect with your cameras?
The camera latency can be based on a number of factors, but typically a Broadcast Quality Standard is <60ms of latency. At around 120ms is where this can...
Fri, 23 Apr, 2021 at 12:53 PM