General

General questions about the PTZoptics camera line.

PTZOptics Control and Live Preview for Android Devices
We often see requests for the ability to add a live preview to the mobile control applications that are available for the PTZOptics cameras and until recent...
Wed, 7 Aug, 2019 at 7:33 AM
What default ports does the PTZOptics camera use for network communications?
If utilizing your PTZOptics camera on a network you may need to know what ports the camera utilizes for basic operation(s). Please see the list below th...
Thu, 5 Mar, 2020 at 9:15 AM
Using OBS Scene Switching to automate PTZOptics Preset Recall
If you prefer video instructions please watch the following video:  https://youtu.be/ICTdJTHedJ0   The PTZOptics cameras features two (2) forms of I...
Fri, 21 May, 2021 at 7:55 AM
Adjusting Preset Speeds and Enabling MotionSync
OSD Adjustment for Preset Recall Speed Applies to PT12X-XXX-XX-G2 / PT20X-XXX-XX-G2 / PT30X-XXX-XX-G2 model(s)                   The steps below will ...
Thu, 13 May, 2021 at 4:46 PM
Discovering your Network IP Information
Warning: Setting or adjusting network settings without talking to your network administrator could lead to conflicts with other equipment on your network. I...
Wed, 22 Jul, 2020 at 9:28 PM
What is the recommended vertical illuminance for PTZOptics 12X and 20X cameras?
Vertical FC is provided by the room...not the cam. There is no spec for min Vertical FC.  However we do have a low min lux spec as well as built-in dyna...
Wed, 21 Apr, 2021 at 5:33 PM
Shortcut to default menu to English
Default the OSD menu to English - * # 1 - Star (*) then Pound (#) then 1. If this doesn't work, just enter the menu (in Chinese) go down 4 clicks (...
Wed, 21 Apr, 2021 at 6:01 PM
Is there a recommended wall mount for PTZOptics cameras?
Yes, there is a recommended wall mount for PTZOptics cameras. This Universal Thin Profile Ceiling Mount was designed specifically for an ideal way to wa...
Thu, 22 Apr, 2021 at 9:50 AM
Shortcut to see the camera's current IP address
The shortcut to see the current IP address of the camera - * # 4 - Star (*) then Pound (#) then 4. This will show you the current IP Address, the curren...
Thu, 22 Apr, 2021 at 10:40 AM
Shortcut to set IR address of camera
Set the IR address of the camera to 1 - * # F1 - Star (*) then Pound (#) then F1 Set the IR address of the camera to 2 - * # F2 - Star (*) then Pound (...
Thu, 22 Apr, 2021 at 3:42 PM