PTZOptics Knowledge Base

If the IP address setting tool does not find your cameras, then you may need to connect your camera directly to your computer with a standard ethernet cab...

Well, actually there is. You can stream live to Youtube using only the USB connection to your camera. This can be done in a few different ways; you can use ...

This is a very good question with lots of moving parts to it. I have put together a guide walking you through the steps you will need to take to set up an...

If you are using a Mac and thus cannot use our IP address setting tool please follow the steps below to gain control of your PTZOptics camera over your netw...

The camera you have is capable of three (3) different encoding formats MJPEG: When MJPEG is selected you are limited to a single stream; this is by ...

So this can be a somewhat tricky question depending on the streaming format being used (H264, H265 or MJPEG) and then the bitrate and resolution selected,...

Here is the list for the ports that our PTZoptics cameras use. These would be used in any kind of port forwarding situation. 

Real-Time Messaging Protocol (RTMP) was initially a proprietary protocol developed by Macromedia for streaming audio, video and data over the Internet, betw...

the VLC plugin is no longer supported by most internet browsers. this is a problem that should be solved by Q2 of 2018, for now, we have found that the ESR ...

Yes, you can reset the IP configuration of your camera. This should be done in a situation where the camera is not acting the way it should be online. This ...