PTZOptics Warranty Statement was updated as of January 1st, 2020 to detail the increased coverage of products manufactured on or after January 1st, 2020.
File Name: PTZOptics Warranty for Product Manufactured on or after January 1st 2020.pdf
Please note for equipment manufactured prior to January 1st, 2020 the Warranty Information is also available for reference purposes.
File Name: PTZOptics Warranty for Product Manufactured Prior to January 1st 2020.pdf
To determine the date of manufacture for a PTZOptics camera look at the serial number of your camera.
The first letter, sometimes a letter + number, represents the model while the second letter in the serial represents the year of manufacture. If the second letter is, or is between, "A" through "E" then is was made in 2019 (3 Year Warranty) or before... if the second letter is an "F" then it was manufactured in 2020 (5 Year Warranty).