PTZOptics Knowledge Base
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The IP address setting tool is not finding my cameras?
Is the anyway to stream to Youtube using just the USB connection of my PTZ Optics camera?
Beginners guide for setting up your ptz optics camera on your network.
Setting up your static IP Address for a mac.
The camera can do MJPEG, H.264 and H.265, which one should I use?
See all 10 articles
Where can I download the Crestron / Extron Codes?
Serial Control (e.g. RS232, RS485, VISCA)
How do I hook up my PTZ joystick to multiple cameras?
How to use/customize the Open Source control software
What are the possible ways I can control my PTZoptics camera?
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How to extend USB 3.0 cabling for PTZoptics cameras?
Managing USB power settings in Windows (DO THIS IF USING ANY USB EXTENSION)
USB 2.0 vs USB 3.0
Are PTZ Optics cameras backwards compatible with USB 2.0?
Have you tested the Icron USB 3.0 Spectra 3001-15?
User Manuals and data sheets
Crestron & Extron Modules for PTZOptics
IP Address Setting Tool
AMCAP USB camera configuration software (Windows Only)
ONVIF Device manager
See all 6 articles
3rd Party Integration
Can I stream PTZOptics to YouTube Live with Wirecast?
Can I control a PTZOptics camera with a Zoom Room?
Can I gain far end camera control of PTZOptics camera in Zoom Video Conferencing?
Do PTZOptics Cameras work with the TriCaster Mini?
How do I integrate PTZOptics cameras with vMix?
See all 23 articles
Does the PT-Broadcaster work to Pan, Tilt, Zoom, And Focus any Camera?
Do you have recommended joysticks?
Do you have a quick start guide for the PT-Broadcaster
PTZ optics SDK
I just bought your IP joystick and I need to get it working with my PTZoptics camera
See all 8 articles
I have a mic plugged into the audio in jack on the camera, but I'm not getting anything at my destination?
We're connected to camera via IP but cannot see the live video?
Remote control seems to only work intermittently on my IP camera?
USB Controller Bandwidth Exceeded [Windows Error Message]
I can't see my menu when i hit the "menu" button
See all 11 articles
PTZoptics general Q&A
Is there a recommended wall mount for ptzoptics cameras?
What is recommended vertical illuminance for PTZOptics 12X and 20X cameras?
Power Supply connector Specs?
Are all outputs simultaneous for the cameras?
Are the PTZ Optics cameras HDCP compliant?
See all 30 articles
I am having issue pulling in the NDI feed after upgrading and licensing my camera
Where do I upgrade to the newest firmware that will allow for NDI?
What is the full process to get NDI working on my cameras?
I have my NDI feed working, but it doesn't quite look the best, is there anyway to optimize it?
My NDI license seems to lost from my camera and now I get a message that it has been used before
See all 7 articles