This article goes over controlling the PT-WEBCAM-80 and the PT-WEBCAM-80-V2 using the webcam config app when using MAC.
If you are using this camera with Windows please go to the link HERE
- Make sure you have the right camera
- PT-WEBCAM-80 can be found here: https://ptzoptics.com/wp-content/uploads/2020/09/PT-WEBCAM-80-Data-Sheet-v1_2_1-rev-9-20.pdf
- PT-WEBCAM-80-V2 can be found here: https://ptzoptics.com/wp-content/uploads/2020/10/PT-WEBCAM-80-v2-Data-Sheet-v1_0-rev-9-20.pdf
- if you have a V1 camera you may need to update its firmware to be able to use the app, in order to do this you will have to reach out to support for the update.
- Support can be reached M-F 8AM-6PM EST.
- Call 484-593-2584
- Submit a ticket here: https://help.ptzoptics.com/support/login
- Email support@ptzoptics.com
- Once you are sure you have the correct camera or that your camera is on the correct firmware you will need to download the webcam config app.
- Windows app can be found here: https://f.hubspotusercontent20.net/hubfs/418770/Software/Webcam%20Config%20Tool%20WIN%20v1.1.1.zip
- Mac app can be found here: https://f.hubspotusercontent20.net/hubfs/418770/Software/Webcam%20Config%20Tool%20MAC%20v1.1.1.zip
- Extract the file called "Webcam_Config_Tool" as seen in the picture below.
5. When the tool is open you want to select the camera using the drop-down at the bottom and hit connect as seen below.
6. In the UVC settings, you should be able to control the camera pan/tilt/zoom plus other features. To pan and tilt the camera, you will have to zoom first. Below is a picture showing the UVC control section.
7. Please contact support if you are having any issues and if there is anything we can help with
- Support can be reached M-F 8AM-6PM EST.
- Call 484-593-2584
- Submit a ticket here: https://help.ptzoptics.com/support/login
- Email support@ptzoptics.com