PTZoptics general Q&A

General questions about the PTZoptics camera line.

I am using the CVBS port for composite video and my image looks squished.
When you are using the CVBS port form your PTZoptics camera, it does fit a 16:9 image into a 4:3 space, so you end up with a slightly "squished" i...
Tue, 16 Feb, 2016 at 1:07 PM
"Factory Default Reset" IP Address and Login Information
If you need to reset the camera to original factory default IP address or you have lost the password to your PTZOptics camera please use the included IR rem...
Fri, 4 Dec, 2015 at 7:10 AM
What resolutions do the PTZ Optics cameras output?
The PTZoptics camera line has 12 different selectable resolutions. These are changeable using the rotary dial on the back of the camera. Remember, each ti...
Tue, 2 Aug, 2016 at 9:05 AM
How do I set the resolution of my camera?
The PTZoptics cameras have multiple simultaneous outputs and setting the resolution can be different for each of them.  Streaming: When pulling eith...
Fri, 29 Apr, 2016 at 11:57 AM
What kind of latency can I expect with your cameras?
The camera latency can be based on a number of factors; but typically a Broadcast Quality Standard is <60ms of latency. At around 120ms is where this can...
Thu, 21 Jun, 2018 at 9:43 AM
How do I adjust the resolutions for the various outputs of the camera?
That is a good question. The PTZoptics camera offers 5 video outputs between both models. You have IP streaming out, HDMI out, HD-SDI out, USB out, and co...
Thu, 23 Jun, 2016 at 10:29 AM
What is the field of view for each of the PTZoptics cameras?
This is the Field of View chart for all PTZoptics cameras. The Tele angle is the FOV zoomed all the way in, and the Wide angle is the FOV zoomed all the...
Thu, 7 Jul, 2016 at 8:41 AM
Is there anyway to power your cameras using PoE?
EDIT 1/31/17 - All of the G2 SDI model cameras now have POE built in. No need for any adapters, just power it using a POE switch. The PTZOptics cameras a...
Tue, 10 Oct, 2017 at 10:13 AM
How Do I ceiling Mount a PTZOptics camera?
You can ceiling mount a PTZoptics camera very easily. The first thing you would want to get is one of our PTZOptics ceiling mounts, the PTZO-CM. This moun...
Mon, 15 Aug, 2016 at 8:51 AM
I changed the password to my camera and now I have forgotten the password....
If you use the IR remote control and press, Star, Pound , Manual, you will reset the IP address of your camera back to its default of 192.168.100.88. This...
Thu, 1 Sep, 2016 at 2:53 PM