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PTZOptics 20X 3G-SDI (GEN 2) Mac setuo

I work for a church trying to setup this camera for live-streaming. I am trying to connect the video to a Mac via HDMI. The software used for live-streaming is Ecamm Live. I can't find anywhere where the camera is connected to the Mac. The camera is definitely connected but the Mac shows nothing, I don't know if this is a problem with the camera or what could be wrong. Please help. Thank you.

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Hi Dylan Knight,


It will be our pleasure to try and assist you.


What HDMI to USB , HDMI to PCIe or HDMI to Thunderbolt adapter are you using to bring the HDMI content into your Apple PC to be viewed within Ecamm Live?


Once I know how what hardware you are using and how you are making the connection I will be happy to assist with troubleshooting.

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